Administration Pre-course

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Saturday 7 September: 8:30 - 18:00

Price: € 175

Course Director

  • Eric Revue (France)


  • Philip Anderson (USA)
  • Rob Freitas (USA)
  • Stephanie Kayden (USA)
  • Eric Revue (France)


25 participants maximum. 
The course shall be cancelled if less than 8 participants are registered.

Course description

Performance and Quality Improvement are among the central administrative challenges facing Emergency Department leaders in all countries. Through a series of lectures and workshops facilitated by experienced faculty, course participants will learn practical approaches for improving performance and quality in their emergency departments.  Participants will work together in small groups on concrete problem solving projects designed to produce concrete tools and strategies that can be implemented in the participants’ home institution. 

This course is being organized by the International Emergency Department Leadership Institute (IEDLI) 

Learning objectives

At the completion of the course, participants will be able: .

  • To define quality as it relates to care delivery in the emergency department and discuss key metrics and performance indicators for measuring quality
  • To describe the main theories of overcrowding in emergency departments and discuss strategies for mitigating overcrowding
  • To discuss the difference between practice guidelines and clinical pathways and identify the key elements of clinical pathways that increase likelihood for success
  • To describe the key elements of risk management strategies for responding to errors and adverse events in the emergency department.  



08:30 Introduction
08:45 Lecture 1: Quality Assurance / Improvement Stephanie Kayden (USA)
09:00 Lecture 2: Overcrowding Eric Revue (France)
10:15 Coffee break
10:30 Lecture 3: Clinical Pathways Stephanie Kayden (USA)
11:15 Lecture 4: Risk Managment Rob Freitas (USA)
12:00 Lunch break
13:00 Small Group Session 1: Risk Managment
Course Faculty
14:30 Coffee break
14:45 Small Group Session 2: Clinical Pathways Course Faculty
16:15 Small Group Presentations
17:00 Wrap-up - Closing comments
17:15 End of the pre-course

Select another Pre-Course
Administration /  Disaster Medicine / Non Invasive Ventilation /
Advanced Pediatric Emergency Care / Emergency Medicine Ultrasound - Beginner /
Emergency Medicine Ultrasound - Advanced / Simulation: Scenario-based Simulation Facilitator Course / Simulation:  Simulation Centre Design and Operations Course

[Last update: Wednesday, Aug 21, 2013]



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